Shipping policy

We partner with Australia Post to deliver all orders. If you have any questions regarding the delivery of your parcel (ETAs, address changes, delayed/late/lost packages etc.) please contact Australia Post directly and provide your tracking number. Once an item is shipped, we do not have access to any additional tracking information that you can not see from clicking the tracking link. 

Australia Post is our chosen carrier due to our regional location. This means that if you are also in a regional town you may encounter additional delivery delays.

Auspost Standard Delivery: 3-10 business days for QLD, NSW & VIC. All other states 7-14 days.

Auspost International Delivery: 10-30 days. This can vary depending on your location and available planes for freight.